{"id":11471,"date":"2026-04-09T13:53:09","date_gmt":"2026-04-09T20:53:09","guid":{"rendered":"https:\/\/www.vivook.com\/?post_type=blog_post&#038;p=11471"},"modified":"2026-04-09T13:56:44","modified_gmt":"2026-04-09T20:56:44","slug":"vivook-tickets-al-administrador","status":"publish","type":"blog_post","link":"https:\/\/www.vivook.com\/blog\/blog-post\/vivook-tickets-al-administrador\/","title":{"rendered":"Vivook Tickets al administrador"},"content":{"rendered":"<table role=\"presentation\" width=\"100%\" cellpadding=\"0\" cellspacing=\"0\" border=\"0\" style=\"background-color:#f3f5f8; margin:0; padding:0;\">\n<tr>\n<td align=\"center\" style=\"padding:24px 12px;\">\n<table role=\"presentation\" width=\"100%\" cellpadding=\"0\" cellspacing=\"0\" border=\"0\" style=\"max-width:700px; background-color:#ffffff; border-radius:18px; overflow:hidden;\">\n<p>          <!-- HERO --><\/p>\n<tr>\n<td style=\"background:#003399; padding:40px 36px 30px 36px;\">\n<table role=\"presentation\" width=\"100%\" cellpadding=\"0\" cellspacing=\"0\" border=\"0\">\n<tr>\n<td style=\"color:#ffffff; font-size:28px; font-weight:700; line-height:1.1; padding-bottom:10px;\">\n                    <a href=\"https:\/\/www.vivook.com\/\"><br \/>\n                      <img decoding=\"async\" style=\"width: 20%;\" src=\"http:\/\/www.vivook.com\/blog\/wp-content\/uploads\/2024\/07\/logo-circulo.png\"><br \/>\n                    <\/a>\n                  <\/td>\n<\/tr>\n<tr>\n<td style=\"color:#ffffff; font-size:42px; font-weight:700; line-height:1.05; padding-bottom:12px;\">\n                    De pendientes<br \/>\n                    olvidados a<br \/>\n                    <span style=\"color:#38d66b;\">soluciones visibles<\/span>\n                  <\/td>\n<\/tr>\n<tr>\n<td style=\"color:#dbe7ff; font-size:22px; line-height:1.35;\">\n                    Administra mejor. Comunica mejor.<br \/>\n                    Demuestra resultados.\n                  <\/td>\n<\/tr>\n<\/table>\n<\/td>\n<\/tr>\n<p>          <!-- FRASE PROBLEMA \/ SOLUCION --><\/p>\n<tr>\n<td style=\"padding:0 24px;\">\n<table role=\"presentation\" width=\"100%\" cellpadding=\"0\" cellspacing=\"0\" border=\"0\" style=\"margin-top:-18px; background:#eef1f5; border-radius:18px;\">\n<tr>\n<td width=\"50%\" valign=\"top\" style=\"padding:24px 24px 20px 24px; border-right:1px solid #cfd7e3;\">\n<div style=\"font-size:16px; line-height:1.6; color:#1f2937;\">\n                      Las libretas se cierran.<br \/>\n                      <strong>Los pendientes se olvidan.<\/strong><br \/>\n                      La confianza se pierde.\n                    <\/div>\n<\/td>\n<td width=\"50%\" valign=\"top\" style=\"padding:24px 24px 20px 24px;\">\n<div style=\"font-size:16px; line-height:1.6; color:#1f2937;\">\n                      <strong style=\"color:#163b8c; font-size:18px;\">Vivook lo cambia.<\/strong><br \/>\n                      Con Tickets, cada solicitud se registra, se atiende y se da seguimiento. Sin excepciones.\n                    <\/div>\n<\/td>\n<\/tr>\n<\/table>\n<\/td>\n<\/tr>\n<p>          <!-- DOS TIPOS DE CLIENTE --><\/p>\n<tr>\n<td style=\"padding:18px 24px 0 24px;\">\n<table role=\"presentation\" width=\"100%\" cellpadding=\"0\" cellspacing=\"0\" border=\"0\">\n<tr>\n<td width=\"50%\" valign=\"top\" style=\"padding-right:8px;\">\n<table role=\"presentation\" width=\"100%\" cellpadding=\"0\" cellspacing=\"0\" border=\"0\" style=\"background:#fdf0f0; border-radius:16px;\">\n<tr>\n<td style=\"padding:22px;\">\n<div style=\"display:inline-block; background:#ff5b5b; color:#ffffff; font-size:13px; font-weight:700; border-radius:8px; padding:6px 10px; margin-bottom:14px;\">\n                            Evita empezar mal\n                          <\/div>\n<div style=\"font-size:28px; font-weight:700; color:#111827; line-height:1.1; margin-bottom:12px;\">\n                            SI EST\u00c1S<br \/>EMPEZANDO\n                          <\/div>\n<div style=\"font-size:17px; line-height:1.5; color:#1f2937; margin-bottom:14px;\">\n                            No construyas tu operaci\u00f3n sobre notas, WhatsApp o memoria.\n                          <\/div>\n<div style=\"font-size:16px; line-height:1.8; color:#1f2937;\">\n                            \u274c Pendientes que se olvidan<br \/>\n                            \u274c Desorden operativo<br \/>\n                            \u274c Falta de control<br \/>\n                            \u274c Residentes inconformes\n                          <\/div>\n<div style=\"font-size:18px; line-height:1.5; color:#111827; margin-top:16px;\">\n                            <strong>Eso no es sistema. Es improvisaci\u00f3n.<\/strong><br \/>\n                            Empieza con el pie derecho.\n                          <\/div>\n<\/td>\n<\/tr>\n<\/table>\n<\/td>\n<td width=\"50%\" valign=\"top\" style=\"padding-left:8px;\">\n<table role=\"presentation\" width=\"100%\" cellpadding=\"0\" cellspacing=\"0\" border=\"0\" style=\"background:#edf7ed; border-radius:16px;\">\n<tr>\n<td style=\"padding:22px;\">\n<div style=\"display:inline-block; background:#38c96b; color:#ffffff; font-size:13px; font-weight:700; border-radius:8px; padding:6px 10px; margin-bottom:14px;\">\n                            Aprovecha lo que ya tienes\n                          <\/div>\n<div style=\"font-size:28px; font-weight:700; color:#111827; line-height:1.1; margin-bottom:12px;\">\n                            SI YA USAS<br \/>VIVOOK\n                          <\/div>\n<div style=\"font-size:17px; line-height:1.5; color:#1f2937; margin-bottom:14px;\">\n                            \u00bfPor qu\u00e9 seguir gestionando fuera de la plataforma?\n                          <\/div>\n<div style=\"font-size:17px; line-height:1.5; color:#1f2937; margin-bottom:14px;\">\n                            Est\u00e1s perdiendo control, tiempo y la oportunidad de demostrar tu trabajo.\n                          <\/div>\n<div style=\"font-size:16px; line-height:1.9; color:#1f2937;\">\n                            \u2705 M\u00e1s orden<br \/>\n                            \u2705 M\u00e1s visibilidad<br \/>\n                            \u2705 Mejores resultados\n                          <\/div>\n<\/td>\n<\/tr>\n<\/table>\n<\/td>\n<\/tr>\n<\/table>\n<\/td>\n<\/tr>\n<p>          <!-- BENEFICIOS --><\/p>\n<tr>\n<td style=\"padding:18px 24px 0 24px;\">\n<table role=\"presentation\" width=\"100%\" cellpadding=\"0\" cellspacing=\"0\" border=\"0\" style=\"background:#f6f8fb; border-radius:16px;\">\n<tr>\n<td style=\"padding:28px 24px 10px 24px; text-align:center;\">\n<div style=\"font-size:24px; line-height:1.2; color:#163b8c; font-weight:700;\">\n                      Tickets en Vivook: orden, control y transparencia\n                    <\/div>\n<div style=\"font-size:18px; line-height:1.5; color:#334155; padding-top:8px;\">\n                      Todo lo que necesitas para gestionar como un profesional.\n                    <\/div>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"padding:12px 18px 28px 18px;\">\n<table role=\"presentation\" width=\"100%\" cellpadding=\"0\" cellspacing=\"0\" border=\"0\">\n<tr>\n<td width=\"20%\" valign=\"top\" style=\"padding:12px 10px; text-align:center; border-right:1px solid #dde4ee;\">\n<div style=\"font-size:28px;\">\ud83d\udcc1<\/div>\n<div style=\"font-size:14px; font-weight:700; color:#111827; line-height:1.35; padding-top:10px;\">TODO DOCUMENTADO<\/div>\n<div style=\"font-size:14px; color:#374151; line-height:1.5; padding-top:8px;\">Cada solicitud queda registrada. Nada se pierde.<\/div>\n<\/td>\n<td width=\"20%\" valign=\"top\" style=\"padding:12px 10px; text-align:center; border-right:1px solid #dde4ee;\">\n<div style=\"font-size:28px;\">\ud83d\udea9<\/div>\n<div style=\"font-size:14px; font-weight:700; color:#111827; line-height:1.35; padding-top:10px;\">PRIORIDAD REAL<\/div>\n<div style=\"font-size:14px; color:#374151; line-height:1.5; padding-top:8px;\">Clasifica por baja, media, alta o urgente.<\/div>\n<\/td>\n<td width=\"20%\" valign=\"top\" style=\"padding:12px 10px; text-align:center; border-right:1px solid #dde4ee;\">\n<div style=\"font-size:28px;\">\ud83d\udc64<\/div>\n<div style=\"font-size:14px; font-weight:700; color:#111827; line-height:1.35; padding-top:10px;\">ASIGNACI\u00d3N Y CONTROL<\/div>\n<div style=\"font-size:14px; color:#374151; line-height:1.5; padding-top:8px;\">Asigna tareas y da seguimiento a su ejecuci\u00f3n.<\/div>\n<\/td>\n<td width=\"20%\" valign=\"top\" style=\"padding:12px 10px; text-align:center; border-right:1px solid #dde4ee;\">\n<div style=\"font-size:28px;\">\ud83d\udcac<\/div>\n<div style=\"font-size:14px; font-weight:700; color:#111827; line-height:1.35; padding-top:10px;\">COMUNICACI\u00d3N DIRECTA<\/div>\n<div style=\"font-size:14px; color:#374151; line-height:1.5; padding-top:8px;\">Comentarios dentro del ticket, todo en un solo lugar.<\/div>\n<\/td>\n<td width=\"20%\" valign=\"top\" style=\"padding:12px 10px; text-align:center;\">\n<div style=\"font-size:28px;\">\ud83d\udee1\ufe0f<\/div>\n<div style=\"font-size:14px; font-weight:700; color:#111827; line-height:1.35; padding-top:10px;\">TRANSPARENCIA TOTAL<\/div>\n<div style=\"font-size:14px; color:#374151; line-height:1.5; padding-top:8px;\">El residente ve el estado: pendiente o finalizado.<\/div>\n<\/td>\n<\/tr>\n<\/table>\n<\/td>\n<\/tr>\n<\/table>\n<\/td>\n<\/tr>\n<p>          <!-- DASHBOARD --><\/p>\n<tr>\n<td style=\"padding:18px 24px 0 24px;\">\n<table role=\"presentation\" width=\"100%\" cellpadding=\"0\" cellspacing=\"0\" border=\"0\" style=\"background:#eef3f9; border-radius:16px;\">\n<tr>\n<td valign=\"top\" style=\"padding:28px 24px;\" width=\"45%\">\n<div style=\"font-size:22px; line-height:1.3; color:#163b8c; font-weight:700; margin-bottom:16px;\">\n                      Tu dashboard, tu mejor aliado\n                    <\/div>\n<div style=\"font-size:16px; line-height:1.6; color:#374151; margin-bottom:18px;\">\n                      En un vistazo conoces todo lo que importa:\n                    <\/div>\n<div style=\"font-size:18px; line-height:2; color:#111827;\">\n                      \ud83d\udd35 Pendientes<br \/>\n                      \ud83d\udfe1 En proceso<br \/>\n                      \ud83d\udfe2 Resueltos\n                    <\/div>\n<div style=\"font-size:18px; line-height:1.6; color:#111827; margin-top:18px;\">\n                      Dejas de decir \u201ccreo que ya qued\u00f3\u201d\u2026<br \/>\n                      y empiezas a <strong>mostrar resultados reales.<\/strong>\n                    <\/div>\n<\/td>\n<td valign=\"middle\" align=\"center\" style=\"padding:20px 24px 28px 0;\" width=\"55%\">\n<table role=\"presentation\" width=\"100%\" cellpadding=\"0\" cellspacing=\"0\" border=\"0\" style=\"background:#ffffff; border:2px solid #111827; border-radius:12px;\">\n<tr>\n<td style=\"padding:14px;\">\n<div style=\"font-size:14px; font-weight:700; color:#003399; padding-bottom:12px;\">vivook<\/div>\n<div style=\"font-size:20px; font-weight:700; color:#111827; padding-bottom:12px;\">Tickets<\/div>\n<table role=\"presentation\" width=\"100%\" cellpadding=\"0\" cellspacing=\"0\" border=\"0\">\n<tr>\n<td style=\"background:#dbeafe; color:#1d4ed8; border-radius:8px; padding:10px; font-size:14px; font-weight:700;\">Pendientes<br \/><span style=\"font-size:28px;\">12<\/span><\/td>\n<td width=\"8\"><\/td>\n<td style=\"background:#fef3c7; color:#d97706; border-radius:8px; padding:10px; font-size:14px; font-weight:700;\">En proceso<br \/><span style=\"font-size:28px;\">8<\/span><\/td>\n<\/tr>\n<tr>\n<td colspan=\"3\" height=\"8\"><\/td>\n<\/tr>\n<tr>\n<td style=\"background:#dcfce7; color:#15803d; border-radius:8px; padding:10px; font-size:14px; font-weight:700;\">Resueltos<br \/><span style=\"font-size:28px;\">24<\/span><\/td>\n<td width=\"8\"><\/td>\n<td style=\"background:#fee2e2; color:#dc2626; border-radius:8px; padding:10px; font-size:14px; font-weight:700;\">Urgentes<br \/><span style=\"font-size:28px;\">3<\/span><\/td>\n<\/tr>\n<\/table>\n<table role=\"presentation\" width=\"100%\" cellpadding=\"0\" cellspacing=\"0\" border=\"0\" style=\"margin-top:16px; border-collapse:collapse;\">\n<tr>\n<td style=\"font-size:12px; font-weight:700; color:#6b7280; padding:8px 4px; border-bottom:1px solid #e5e7eb;\">ID<\/td>\n<td style=\"font-size:12px; font-weight:700; color:#6b7280; padding:8px 4px; border-bottom:1px solid #e5e7eb;\">T\u00edtulo<\/td>\n<td style=\"font-size:12px; font-weight:700; color:#6b7280; padding:8px 4px; border-bottom:1px solid #e5e7eb;\">Estado<\/td>\n<\/tr>\n<tr>\n<td style=\"font-size:12px; color:#374151; padding:8px 4px; border-bottom:1px solid #f1f5f9;\">#125<\/td>\n<td style=\"font-size:12px; color:#374151; padding:8px 4px; border-bottom:1px solid #f1f5f9;\">Fuga en estacionamiento<\/td>\n<td style=\"font-size:12px; color:#d97706; padding:8px 4px; border-bottom:1px solid #f1f5f9;\">En proceso<\/td>\n<\/tr>\n<tr>\n<td style=\"font-size:12px; color:#374151; padding:8px 4px; border-bottom:1px solid #f1f5f9;\">#124<\/td>\n<td style=\"font-size:12px; color:#374151; padding:8px 4px; border-bottom:1px solid #f1f5f9;\">Luz en \u00e1rea com\u00fan<\/td>\n<td style=\"font-size:12px; color:#2563eb; padding:8px 4px; border-bottom:1px solid #f1f5f9;\">Pendiente<\/td>\n<\/tr>\n<tr>\n<td style=\"font-size:12px; color:#374151; padding:8px 4px;\">#123<\/td>\n<td style=\"font-size:12px; color:#374151; padding:8px 4px;\">Basura en contenedores<\/td>\n<td style=\"font-size:12px; color:#16a34a; padding:8px 4px;\">Resuelto<\/td>\n<\/tr>\n<\/table>\n<\/td>\n<\/tr>\n<\/table>\n<\/td>\n<\/tr>\n<\/table>\n<\/td>\n<\/tr>\n<p>          <!-- CTA FINAL --><\/p>\n<tr>\n<td style=\"background:#003399; padding:34px 24px; text-align:center; color:#ffffff;\">\n<div style=\"font-size:20px; line-height:1.5; font-weight:700; margin-bottom:18px;\">\n                Gestiona como un profesional.<br \/>\n                <span style=\"color:#38d66b;\">Vivook te da las herramientas.<\/span>\n              <\/div>\n<div style=\"padding-bottom: 30px;\">\n                Si no puedes ver correctamemnte este correo da <a style=\"color: chocolate\" href=\"https:\/\/www.vivook.com\/blog-post\/vivook-tickets-al-administrador\/\">clic aqu\u00ed<\/a>\n              <\/div>\n<p>              <a href=\"https:\/\/webapp.vivook.com\/2025\/condominio\/control-gerencial\/administrador-y-personal\/listado-tickets\" style=\"display:inline-block; background:#38d66b; color:#ffffff; text-decoration:none; font-size:20px; font-weight:700; padding:16px 28px; border-radius:999px;\"><br \/>\n                Activar Tickets ahora<br \/>\n              <\/a><\/p>\n<div style=\"font-size:14px; color:#dbe7ff; margin-top:24px;\">\n                <a href=\"https:\/\/www.vivook.com\/\"><br \/>\n                  <img decoding=\"async\" style=\"width: 10%;\" src=\"http:\/\/www.vivook.com\/blog\/wp-content\/uploads\/2024\/07\/logo-circulo.png\"><br \/>\n                <\/a><br \/>\n                La administraci\u00f3n, en orden.\n              <\/div>\n<\/td>\n<\/tr>\n<\/table>\n<\/td>\n<\/tr>\n<\/table>\n","protected":false},"excerpt":{"rendered":"<p>De pendientes olvidados a soluciones visibles Administra mejor. Comunica mejor. Demuestra resultados. Las libretas se cierran. Los pendientes se olvidan. [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","tags":[],"blog-category":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.vivook.com\/blog\/wp-json\/wp\/v2\/blog_post\/11471"}],"collection":[{"href":"https:\/\/www.vivook.com\/blog\/wp-json\/wp\/v2\/blog_post"}],"about":[{"href":"https:\/\/www.vivook.com\/blog\/wp-json\/wp\/v2\/types\/blog_post"}],"author":[{"embeddable":true,"href":"https:\/\/www.vivook.com\/blog\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/www.vivook.com\/blog\/wp-json\/wp\/v2\/comments?post=11471"}],"wp:attachment":[{"href":"https:\/\/www.vivook.com\/blog\/wp-json\/wp\/v2\/media?parent=11471"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.vivook.com\/blog\/wp-json\/wp\/v2\/tags?post=11471"},{"taxonomy":"blog-category","embeddable":true,"href":"https:\/\/www.vivook.com\/blog\/wp-json\/wp\/v2\/blog-category?post=11471"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}